Privacy Policy
This document covers data collection, storage, sharing and your rights regarding personal information.
LEGAL REFERENCE
Your privacy matters to us
At rajasloto, we've built our data practices around protecting what you share when you open an account, fund deposits through DANA, OVO, GoPay or QRIS, and explore our...
Data SecurityEncryption StandardAccount ProtectionTransparent PracticesIndonesia Compliant
Policy scope and jurisdiction
rajasloto operates in supported regions across Indonesia and Southeast Asia, where local law permits. We collect personal data — your name, email, phone, payment details and account activity — to deliver account services, process transactions via DANA, OVO, GoPay and QRIS, and keep your gaming environment secure. Your data is stored on encrypted servers and shared only with payment partners and fraud-prevention
systems necessary to run the platform. We do not sell personal information to third parties. This policy complies with data protection standards applicable to our operating jurisdictions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
TRUST MARKERS
How we build trust through transparency
Encrypted Transactions
All payment flows — DANA, OVO, GoPay, QRIS transfers — use TLS 1.2+ encryption to prevent interception between your device and our servers.
Third-Party Audits
Our infrastructure undergoes annual security reviews by independent firms to verify data handling, access controls and incident response procedures.
Privacy by Design
We collect only what's needed to run your account and process withdrawals. Unnecessary data fields are excluded from our collection architecture.
Breach Notification
If unauthorized access to your personal data occurs, we notify affected account holders within 72 hours and provide remediation steps immediately.
Data Retention Limits
Account data is retained for the duration of your membership plus seven years for tax and compliance purposes, then securely deleted.
Policy Updates
Changes to this privacy policy are announced 30 days in advance via email and on your account dashboard, giving you time to review and respond.
PLATFORM COMPARISON
Consistency across our policy pages
Terms of Service
Defines account rules, game conduct, dispute resolution and the legal relationship between you and rajasloto.
Cookie Policy
Details how we use tracking pixels and session cookies to remember your preferences and improve your browsing experience.
Payment Security
Explains how DANA, OVO, GoPay and QRIS transactions are verified, encrypted and reconciled on our platform.
Account Closure
Outlines the process to permanently delete your profile and request removal of associated personal data from our systems.
Dispute & Complaints
Shows how we handle privacy complaints and what steps we take if you believe your data has been mishandled.
Accessibility
Each policy document is available in English and Indonesian, with plain-language summaries for quick reference.
PLATFORM SNAPSHOT
What defines our privacy approach
01
Account Control
You own your profile settings, login history and communication preferences. Update them anytime from the account dashboard without contacting support.
02
Data Minimalism
We never ask for unnecessary personal details. Only name, email, phone and banking info needed to deliver casino, slot and sportsbook services are collected.
03
Payment Isolation
DANA, OVO, GoPay and QRIS credentials are never stored on our servers after transaction completion. Payment processors hold token references only.
04
International Standard
Our encryption, access logs and incident protocols meet or exceed standards used by major financial institutions and e-commerce platforms.
05
Opt-Out Rights
Disable marketing emails, promotional SMS and third-party cookies from your settings menu. Your withdrawal from tracking never affects lobby access.
06
Audit Trail
Every login, withdrawal request and security event is logged and visible to you. Unusual activity triggers automatic alerts sent to your registered phone.
Privacy questions answered
We retain your account history, transaction records and profile data for seven years after closure to comply with Indonesia's tax and financial regulations. After seven years, all personal information is permanently deleted from active and backup systems.
No. Your payment credentials are sent directly to DANA, OVO, GoPay or QRIS processors and never stored on rajasloto's servers. We receive only transaction confirmation tokens. We never share payment details with third parties outside payment settlement.
Your personal data may transfer to the acquiring company under the same privacy protections outlined in this policy. We will notify you of the change via email at least 30 days before the transition, and you may request data deletion instead.
Yes. Submit a data access request through your account settings or email our privacy team. We provide a complete copy of your profile, transaction history, login records and communications within 14 days in a portable format.
We use two-factor authentication, encryption for all passwords, IP-address logging and automatic session timeouts. Any suspicious login attempt triggers an email alert and temporary account lock until you verify your identity.
No. Your email and phone are used only for account notifications, deposit receipts, promotional offers from rajasloto and security alerts. We never sell or share contact information with external marketers.
We use session cookies to keep you logged in and functional pixels to measure page performance. Marketing cookies are optional. You can disable them in account settings without losing access to the lobby, live tables or sportsbook.